"If" You Have Master Telephone Socket Then you can Test your No dial phone line service, Once you identify your Master telephone Socket, Then You Can Test For No Dial Tone. identify my master telephone socket?.
If your using VOIP to recieve your dial tone, (From the router, The lead plugged into the back) then your need to call your service providers.
The simplest way once you have identified your master telephone socket is to follow the instructions. This is also a good way to test your Internet service.
If you do not have a master telephone socket, unable to locate one, not sure about the process, then no problem just call me 07925 365332 and I will do it for you at a visit charge rate.
Befor you call your serive provider its best to follow the instrcutions detailed above, The reason, they will ask you to do the same thing, this is designed for you to identify which side of the network your No Dial Tone fault is on. Either your owned network or there's!
You own all the telephone line network from your test socket.If a service providers engineer turns up and the no dial tone fault is on your owned telephone network you will be charged you for the visit and they will disconnect your owned phone line wiring connected to the master and leave. They are only obligated to maintain your service from the telephone exchange up to the master telephone test socket.
You can Test this the same way as detailed in instructions, it takes two wire's from the telephone excahnge to give you dial tone and only one wire to give you the Internet So, if just one of the wires is damaged in some way, be it corrosion, faulty phone socket or a broken phone wire, then your internet will continue to work, as the internet only requires one wire to work.
you will first need to indentify where the problem is, Once again follow the instructions if you can not see the damage.If you can easily see the damage causing you to have no dial tone then great, get in touch with me 07925365332 or contact your service provider service providers.
This depends on a few factors. If the no dial tone fault in on your service providers network from exchange to the test socket and providing it has not been damged by you or a third party, then it is free to repair by your service provider/Openreach. If the cause of the no dial tone fault is in or on your owned wiring then there there are costs involved.
Example: lets say you call your service provider (they have no engineers)(they rely on the openreach engineers to maintain the network)So your service provider adds a small charge to the total bill, they can not tell you what the total bill will be because the separate company "Openreach" do not know how long thier enginer will take to do the job or whats involved until they arrive and complete, Openreach charge your service provider, your service provider charges you, when your service provider claims on the phone to charge, say £75 to repair, they also ask you to except ALL the charges before proceeding with booking of an engineer.
The final bill will NOT be £75, Openreach charge £130+ just for a visit, then you have any hourly rate to be added pluss the cost of any meterials and then you get the £75 added, No Company works for free! a few years ago It cost Openreach about £92 an hour just to employee an engineer, No service provider operates for free of charge, less than it costs to operate. So you are far better off contacting a Local Telephone Engineer.
Now you have tested the service in the test socket and you do get dial tone, then this is great, you have just saved yourself a visit charge. this of course has not solved the no dial tone on your other sockets or your internal network line fault.
So three choices, (a) Solve the fault yourself. (b) Call a Local Telephone Engineer. (c) Call your service provider. So there you have it, hopefully a striaght forward answer to your questions, thanks for reading
