Look at the image above, your master telephone socket if you have one will be one of the 6 pictured above,
Once you have located the correct master socket, follow instructions on how to test your service below. Remember, I'm only a phone call away! I can only fix issues if they are at your property, If the service tests okay within the test socket then you call me..
Master Socket NTE 5, If you have this type of master telephone socket, you will need to remove the two small screws on the front bottom plate..
Remove Lower Front Cover, Once you have removed the screws, carefully start to remove the lower cover, you may not be able to pull all the way out, this will be due to wiring being attached to the plate.
Test Socket Location, Now you can see your test socket as indicated in picture on the left, it is here that you now plug in your equipment to test the service, it is up to and including this test socket that your service provider is responsible for!.
Microfilter, Before you can start testing your telephone service or broadband service, you will need to plug in a "Microfilter" This plugs into the test socket, and you plug your equipment into the Microfilter.
If you are unable to perform the test yourself, Contact a local telephone engineer
NTE 5c, If you have this type of Master Telephone Socket, you do not need a screwdriver, you will need to squeeze or pinch the two sides together
Remove the front cover by pressing the clips on either side of the lower front cover and gently pull the plate forward. .
Test Socket Location, Now you can see your test socket as indicated in picture on the left, it is here that you now plug in your equipment to test the service, it is up too and including this test socket that your service provider is responsible for!. If you are unable to perform the test yourself, you can always book a local telephone engineer to do it for you.
Microfilter, Before you can start testing your telephone service or broadband service, you will need to plug in a "Microfilter" This plugs into the test socket, and you plug your equipment into the Microfilter.
If you are unable to perform the test yourself, you can always book a local telephone engineer to do it for you.
NTE5 With I-Plate, If you have this type of master socket, you will need to remove the two long screws on the front bottom plate. you will also see a middle part, once the two screws are removed, this middle part (I-Plate) will easily come away, if however you have wiring attached to the front lower part, then the middle i-plate can be lifted over through the wiring..
Test Socket Location, Now you can see your test socket as indicated in picture on the left, it is here that you now plug in your equipment to test the service, it is up to and including this test socket that your service provider is responsible for!.
Microfilter , Before you can start testing your telephone service or broadband service, you will need to plug in a "Microfilter" This plugs into the test socket, and you plug your equipment into the Microfilter.
If you are unable to perform the test yourself, you can always book a local telephone engineer near you to do it for you.
NTE 2000, If you have this type of master socket, you will need to remove the two long screws on the front bottom plate.
Test Socket Location, Now you can see your test socket as indicated in picture on the left, it is here that you now plug in your equipment to test the service, it is up to and including this test socket that your service provider is responsible for!.
Microfilter, Before you can start testing your telephone service or broadband service, you will need to plug in a "Microfilter" This plugs into the test socket, and you plug your equipment into the Microfilter.
If you are unable to perform the test yourself, you can always book a local telephone engineer near you to do it for you.
If you have this type of master socket, you will need to remove the two long screws on the front bottom plate. you will also see a middle part, once the two screws are removed, this middle part will easily come away, if however you have wiring attached to the front lower part, then the middle part can be lifted over through the wiring.
Test Socket Location, Now you can see your test socket as indicated in picture on the left, it is here that you now plug in your equipment to test the service, it is up to and including this test socket that your service provider is responsible for!.
Microfilter, Before you can start testing your telephone service or broadband service, you will need to plug in a "Microfilter" This plugs into the test socket, and you plug your equipment into the Microfilter.
If you are unable to perform the test yourself, you can always book a local telephone engineer near you to do it for you.
Master Socket MK4, If you have this type of Master Telephone Socket, you do not need a screwdriver, you will need to squeeze or pinch the two sides together.
Remove the front cover by pressing the clips on either side of the lower half of the cover and gently pull the plate forward.
Test Socket Location, Now you can see your test socket as indicated in picture on the left, it is here that you now plug in your equipment to test the service, it is up to and including this test socket that your service provider is responsible for!.
Microfilte, Before you can start testing your telephone service or broadband service, you will need to plug in a "Microfilter" This plugs into the test socket, and you plug your equipment into the Microfilter.
If you are unable to perform the test yourself, you can always book a local telephone engineer near you to do it for you.